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Examples of Standard Reports Include:
Invoice Error Report
All carrier billing errors eligible for reimbursement. This list is preformatted per the carrier's requirements to include the following errors: Incorrect Incentive Applied, No Incentive Applied, Incorrect Accessorial Incentive, No Accessorial Incentive, and Duplicate Charge. Simply forward this file to your representative for reimbursement.
Service Failure Report
All carrier service failures eligible for refunds. This list is preformatted per the carrier's requirements to include the following failures: Lost, *Late by Days, *Late By Time, and Manifested Not Shipped. Simply forward this file to your carrier representative for refunds. *These service failures must be submitted within 14 business days or they may not qualify for refunds.