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Examples of Standard Reports Include:

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Invoice Error Report

All carrier billing errors eligible for reimbursement. This list is preformatted per the carrier's requirements to include the following errors: Incorrect Incentive Applied, No Incentive Applied, Incorrect Accessorial Incentive, No Accessorial Incentive, and Duplicate Charge. Simply forward this file to your representative for reimbursement.

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Service Failure Report

All carrier service failures eligible for refunds. This list is preformatted per the carrier's requirements to include the following failures: Lost, *Late by Days, *Late By Time, and Manifested Not Shipped. Simply forward this file to your carrier representative for refunds. *These service failures must be submitted within 14 business days or they may not qualify for refunds.

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Disputable Address Corrections Report

A detailed list of corrected addresses that qualify as disputable and are eligible for reimbursement.

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Carrier Scorecard Report

A detailed report PDF on the following: Distribution Characteristics, Carrier Performance, Delivery Commitments, Potential Savings, Contract Information, and Recovered by Audit detail.

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Weight Adjustments Report

Packages whose weight has been changed after shipment.

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Dimensional Weight Audit Report

Packages whose weight has been changed as the result of a dimension adjustment compared to your package dimensions.