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Postage Accounts


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Neopost USA’s TMS/POC Department works as the front line for meter-funding support. TMS/POC representatives act as the customer’s liaison with the US Postal Service.

TMS/POC Representatives are available by phoning 1-800-NEOPOST (1-800-636-7678). TMS/POC hours of operation are: Monday - Friday 8am - 11pm; Saturday 9-4 (All times are Eastern time).

The fax number to the TMS/POC team is 610-272-9911.

To access your TMS or POC account for balance information and to request statements of account activity, visit the MyNeopost section of Neopost USA's website. Create your personalized online account today.